Club Alize

We took our two year old on holiday here for ten days in September 2023. The hotel is full over capacity of exclusively British people which we didn't expect. There are nowhere near enough sunbeds for all the guests on top of this the hotel allows people to 'reserve' sunbeds with towels which they appear to do before they go to bed after being out drinking all day and all night which means they don't arrive at the pool till at least lunch time. There's not one lifeguard for swimming pools FULL of children. Many of the children were completely unsupervised, there were kids under five years old which I encountered in the pool every day with no sign of any guardian taking care of them. You cannot escape cigarette smoke, not even at the baby pool or dinner. There should 100% be a non-smoking area around the pool and for at least half of the restaurant. The room was in disrepair with no lock real lock on the door, certainly no child lock, wall paper peeling, uncomfortable beds and barely functioning aircon. The staff are incredible, they are polite and so incredibly patient with people often not showing them any respect. The food is mostly great, especially the Turkish food which is is wonderful, it's a shame they have to cater for predominantly British pallets. We complained to Jet2 and they did nothing and offered nothing. We left the hotel after four days of our ten day trip as we couldn't bear another moment there.